Casa Talaia
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Terms & Conditions

 
 

Terms & Conditions

This text, along with those indicated in it, determines the terms and conditions of the use of our website www.casatalaia.com and the General Terms and Conditions of Sale of our services. Before using this website, you must read these Terms of Use, our Cookie Policy and our Privacy Policy, and if you do not agree with what is set forth in them you should not use this website, given that using it implies your consent to be bound by them, in the same way that you must accept the General Terms and Conditions of Sale in order to book a stay through this website.

If you have questions about any of the aspects contained in these Terms and Conditions or the Privacy and Cookies Policies do not hesitate to contact us through one of our preferred contact methods:

E-mail: contact@casatalaia.com

Contact form: https://www.casatalaia.com/en/contact

 

Identification

You may book a stay online at casatalaia.com through Bellaser, S.L. (hereinafter referred to as Bellaser), a company with CIF (Spanish Corporate Tax No.) B-64445190 and with its registered address at Via Augusta, 35, 7º piso, despacho 22, Barcelona (08006), registered in the Mercantile Register of Barcelona, Volume 39278, Sheet 150, Page 344059, and email contact contact@casatalaia.com.

General terms and conditions of use of the website

As a user of the website you undertake:

  1. To make use of the website only to make enquiries or legally valid bookings.

  2. When making a booking through this website, you declare you are 18 years of age or over and have the legal capacity to enter into an agreement and be bound by, and therefore also accept, the terms and conditions of the agreement.

  3. That the contact and personal details (email, identifying information, postal address, etc.) that you supply are real and accurate, so as to provide all the necessary information required to process your request or booking. Your request for information, enquiry or booking implies that you are consenting that we can make use of your data in order to be able to contact you if necessary (see the Privacy Policy).

  4. Not to make any false or fraudulent bookings, nor violate the agreements set forth in this agreement.

  5. Not to allow any other person to use your personal data to enter into an agreement on your behalf.

Policy and cancellations

1. Reservation and CANCELLATION POLICY

  • Reservation

    • The minimum stay is one week.

    • Sending an inquiry does not guarantee the booking of Casa Talaia. After receiving your details we will contact you directly to confirm availability as well as to arrange the details of your stay and payment.

    • 50% of the total cost of the stay will be paid upon reservation.

    • 10 days prior to arrival, the remaining 50% of the payment is due.

  • Cancellation

    • 100%: Full refund of payment with cancellation prior to 60 days.

    • 50%: Not including service fee, with cancellation prior to 30 days.

    • No refund: Cancellations less than 30 days before the date of entry.

2. DAMAGES AND INCIDENTS

A deposit of 10% of the total cost will be required for every stay, which will be fully refundable 15 days after your stay as long as the house and belongings are in the same condition as on the day of entry and the rules established by the property have been met.

We recommend using the air conditioning or heating only when essential, without extreme temperatures, always with closed windows, and only when there are people in the house.

3. PROPERTY RULES

  • Children should always be watched on the terrace. The edge can be dangerous. The terrace is not recommended for young children.

  • Pet friendly upon confirmation.

  • Please respect the rest of the neighbors.

  • Smoking is not allowed inside the house.

  • Do not leave the air-conditioning or heating on when the house is empty or not in use.

  • For your safety, we advise proper use of the pool.

  • Do not run near the pool barefoot when the pavement is wet.

  • Firecrackers cannot be thrown and great care must be taken with cigarettes and candles.

  • Do not leave burning candles unsupervised.

Failure to comply with these rules could lead to charges against the deposit.

4. CLEANING PRACTICES

  • General cleaning is included in the price of the rental.

  • Sheets and towels are changed every 4 days.

  • Maintenance of the garden and the pool occurs regularly and could coincide with your stay.

5. PROCESSING OF PERSONAL DATA

The personal data you provide us with via our website are incorporated into a file which Bellaser, S.L. is responsible for, in order to provide the requested information or process the service required, or where appropriate to send informative correspondence regarding our services and events. The data provided will be kept for the duration of the commercial relationship or until you request its deletion, or for as long as is necessary to comply with legal obligations. The data will not be disclosed to any third parties except in those cases involving a legal obligation to do so. You are entitled to access your personal data, rectify any inaccurate data or request its deletion when the data is no longer needed (Regulation (EU) 2016/679), by writing to the company’s registered address at Via Augusta 35, 7º piso, despacho 22, Barcelona (08006), or by sending an e-mail to contact@casatalaia.com, attaching a copy of your DNI (National Identity Document).

You can view additional, detailed information on Data Protection in our Privacy Policy.

6. COOKIES POLICY

As is common practice in almost all professional websites, this website uses cookies to improve your browsing experience. In our Cookies Policy section, we describe what information we collect, how we use it and explain why we sometimes need to store these cookies. You can also prevent these cookies from being stored.

7. INTELLECTUAL PROPERTY

All images on the website www.casatalaia.com are protected by intellectual property rights.

Bellaser is the owner of the industrial and intellectual property rights arising from the design and content of its web page. The customer can only make use of the material or content of the website in the form that has been expressly authorized by Bellaser.

8. LINKS

Links to other websites or third-party content are provided solely for informational purposes, without Bellaser having any control over the content of such websites or materials, therefore it shall not be held liable for any damages or loss derived from its use.

9. CORRESPONDENCE

You hereby accept that written correspondence carried out by Bellaser in compliance with the legal obligation of correspondence being carried out in writing, preferably by email, or by means of information communicated on its website. For contractual purposes, you agree to use email as a means of communication and recognise that notifications, the agreement, and other correspondence sent by this means meet the legal requirements to be made in writing. This condition will not affect your legal statutory rights.

10. EVENTS BEYOND OUR CONTROL

We will not be held responsible for any failure or delay in the compliance with any of the obligations undertaken, when this is due to events which are beyond our reasonable control ("Force Majeure").

The causes of Force Majeure shall include any act, event, lack of exercise, omission or accident which is beyond our reasonable control, including among others, the following:

  • Strikes, lockouts or other industrial action.

  • Civil commotion, riots, invasion, terrorist threats or attacks, war (declared or not) or threat of war or preparations for war.

  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

  • Inability to use trains, boats, aircraft, motor transport or any other means of public or private transportation.

  • Inability to use public or private telecommunications systems.

  • Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It is understood that the obligations shall be suspended during the period that the Force Majeure occurrence continues, and we will have an extension of the time period available to comply with these obligations for a period of time equal to the duration of the Force Majeure. We will take all reasonable measures to the end of the cause of Force Majeure or to find a solution that will allow us to fulfill our obligations despite the cause of Force Majeure.

11. FULL AGREEMENT

These terms and conditions constitute the full agreement between the parties. In the event that one of the clauses of these terms and conditions were to be declared null void, this will not affect the rest of the conditions.

12. RIGHT TO MODIFY THE CONDITIONS

We reserve the right to modify the Terms and Conditions. We will keep you informed of any substantial changes in them. Any modifications will not be of a retrospective nature and, except for possible exceptions depending on the particular case; they shall be applied 30 days from the date of their publication in the corresponding notification. If you disagree with the modifications, we recommend not using our website.

13. APPLICABLE LEGISLATION AND COMPETENCE

The use of our website and booking of services through this site are governed by Spanish law.

For the resolution of any dispute arising from the website or from the purchase agreements non-exclusive submission to the Spanish Courts and Tribunals is established, and of the special jurisdiction of the Courts and Tribunals of Barcelona.

If you are a customer, your recognized legal rights will not be affected by the provisions of this clause.